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The Fur Bobble Shop - Returns

Extended Xmas Returns

All orders placed from the 17th November onwards are eligible for extended Christmas returns up until Jan 7th 2019. You can buy presents for you friends and loved ones and they can either return or exchange them up until this date, ensuring that they will be more than happy with their present from you.

Returns

We offer a 14 day full and no quibble refund policy. In order to qualify for a refund, we simply ask that you return your goods in the original packaging in an unworn condition. Please return to - The Fur Bobble Shop 17 Dalby Court Gadbrook Park, Northwich, CW9 7TN

The item(s) is/are your responsibility until they reach us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. PLEASE NOTE - if you choose to send via a non-tracked service and your return does not arrive with us, we will not be able to refund you. Proof of postage will not be accepted.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty or not as described. Upon receiving your unworn goods back we will refund you in full within 72 hours.